OML - Operation, Maintenance and Light Management of CPEs

The OML (Operation, Maintenance and Light Management), also commercially known as OMG Light, refers to the set of after-sales maintenanc (CPEs).

After initial start-up, the Operation/Management and Supervision of the CPEs is the Client’s responsibility, and the maintenance services are contracted with Multitel.

Advantages

• Benefit of effective CPE Maintenance services with appropriate response times and service quality;
• Have absolute control over the aforementioned equipment, even when they are supplied by Multitel
• in a monthly rental regime.

Service Features:

• Help Desk: Multitel
• CPE Operation: Client (holds CPE management password)
• CPE Maintenance: Multitel
• Management of subsequent CPE configurations: Client (holds CPE management password)
• Management of initial CPE configurations: Multitel (has no password)